JD
Jonathan D

1 reviews | Active since Apr 2022

29 Mar 2023, 12:32

METROFIBRE doesn't care about there clients.

You don't seem to care about your customers

I have been trying to get hold of Metrofibre...called the support 16 times, logged 2 tickets no one from support is answering or even called me back.

I am a Metrofibre client direct with metrofibre no other ISP my Nokia router WLAN5g and my Internet light is just flashing and my internet does not work can I get assistance please....now I have tried all the platforms as Metrofibre advertise....yet to receive any help.

Your app (portal) does not function 100% as it keeps on kicking me out...so stop referring clients to you portal if it doesn't work properly

Need it fixed asap please....this is ridiculous...can't get my work done....again been also calling 16 times no answer or call back from you guys. Its a disgrace really pathetic.

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Replies (1)
JD
Jonathan D's update29 Mar 2023, 16:03
Reviewer Update
I have please have a look