CN
Christa N
1 reviews | Active since Apr 2017
06 Apr 2026, 13:50
Metrofibre did it AGAIN!!
Metrofibre did it again! Thank you. Ive paid my line and sent proof of payment on 04 April 2026 and guess what? Today, 06 April 2026 my line is suspended.
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Replies (1)
MetroFibre Networx's replyOfficial
06 Apr 2026, 16:32Dear Christa
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused.
Please note that our Finance Department has now unsuspended your service and the proof of payment allocated to your account. Please ensure to use the correct account reference when making payment to avoid internet interruption or suspension.
We appreciate your patience and understanding.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused.
Please note that our Finance Department has now unsuspended your service and the proof of payment allocated to your account. Please ensure to use the correct account reference when making payment to avoid internet interruption or suspension.
We appreciate your patience and understanding.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply06 Apr 2026, 16:32
Official
Dear Christa
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused.
Please note that our Finance Department has now unsuspended your service and the proof of payment allocated to your account. Please ensure to use the correct account reference when making payment to avoid internet interruption or suspension.
We appreciate your patience and understanding.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused.
Please note that our Finance Department has now unsuspended your service and the proof of payment allocated to your account. Please ensure to use the correct account reference when making payment to avoid internet interruption or suspension.
We appreciate your patience and understanding.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations