MetroFibre - Debit Order Disgrace

Hopefully MetroFibre reads these reviews!

I have a question for management and the owners of Metrofibre.

Why are monthly debit orders ALWAYS late?

My debit order date is set for the 1ste of every month but debit orders only go off between the 8th and 12th of each month?

Why then have me choose a date if it’s not applicable?

Last time I got hold of a consultant ( You never get hold of one) so this was only luck. They told me they are very busy and that’s what pushed out debit orders.

This sounds like Metrofibre needs an automation strategy rather.

I am still waiting for my debit to go of…..