MM
Mawande M
1 reviews | Active since Oct 2021
25 Apr 2022, 11:28
Metrofibre connection problems
I have been with Metrofibre for almost 3 years now. On a 25Mbps line, I hardly get anything closer to 5Mbps. I have reported this on numerous occasions but it's never resolved. I work from home and battling with meeting my work obligations because of this ISP. Take note of this when looking for a better ISP. Metrofibre is a waste of time and money
Helpful (0)
Replies (3)0
Replies (3)
MetroFibre Networx's replyOfficial
25 Apr 2022, 11:37Good day Mawande,
Kindly note that one of our agents will be in contact with you shortly.
Kind regards
MetroFibre
Kindly note that one of our agents will be in contact with you shortly.
Kind regards
MetroFibre
Best regards,
MetroFibre Networx's reply25 Apr 2022, 11:37
Official
Good day Mawande,
Kindly note that one of our agents will be in contact with you shortly.
Kind regards
MetroFibre
Kindly note that one of our agents will be in contact with you shortly.
Kind regards
MetroFibre
Best regards,
MetroFibre Networx's replyOfficial
25 Apr 2022, 12:03Dear Mawande,
Thank you for taking our call.
I have emailed the ticket reference to you as discussed on the phone.
Our contractor will be in contact with you to set up an appointment.
Kind regards
MetroFibre
Thank you for taking our call.
I have emailed the ticket reference to you as discussed on the phone.
Our contractor will be in contact with you to set up an appointment.
Kind regards
MetroFibre
Best regards,
MetroFibre Networx's reply25 Apr 2022, 12:03
Official
Dear Mawande,
Thank you for taking our call.
I have emailed the ticket reference to you as discussed on the phone.
Our contractor will be in contact with you to set up an appointment.
Kind regards
MetroFibre
Thank you for taking our call.
I have emailed the ticket reference to you as discussed on the phone.
Our contractor will be in contact with you to set up an appointment.
Kind regards
MetroFibre
Best regards,
MM
Mawande M's updateReviewer Update
20 May 2022, 13:23Good day metrofibre
It's been a month since you promised to send a router to my house. Today I called and the support department says my ticket has been cancelled. What would it take to get a problem solved, for a service I pay for monthly? Two years of to and from without any help!
It's been a month since you promised to send a router to my house. Today I called and the support department says my ticket has been cancelled. What would it take to get a problem solved, for a service I pay for monthly? Two years of to and from without any help!
MM
Mawande M's update20 May 2022, 13:23
Reviewer Update
Good day metrofibre
It's been a month since you promised to send a router to my house. Today I called and the support department says my ticket has been cancelled. What would it take to get a problem solved, for a service I pay for monthly? Two years of to and from without any help!
It's been a month since you promised to send a router to my house. Today I called and the support department says my ticket has been cancelled. What would it take to get a problem solved, for a service I pay for monthly? Two years of to and from without any help!