RM
Rodney M

1 reviews | Active since Mar 2022

04 Mar 2022, 18:26

MetroFibre Charging cancellation fee for a service that worked for a single day!

Worst service, worst provider. Signed a contract for Fiber after moving away from Telkom. My interent was up for a day, and after that it stopped working. Countless calls, and empty promises, my internet was not fixed. My business relies on having access to the internet. I finally opted to cancel, and Telkom had me up and running in less than an hour.

Now Metrofibre and Vodacom who I signed the contract through wants to charge exorbitant cancellation fees, for what?!

If any one has any savvy - STAY AWAY from MetroFibre

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply04 Mar 2022, 18:43
Official
Good day Rodney,

We understand your frustration and disappointment.

Kindly be informed that we are investigating your query.

Kind Regards
MetroFibre Team.