BN
BASHY N
1 reviews | Active since Feb 2014
14 Jun 2024, 11:48
MetroFibre / Cellc Hell
MetroFibre is hell. Most especially when you have the combination of cellc network and MetroFibre together as your internet service provider, trust me you are doomed ( poisonous). They will frustrate your life. I have been struggling with them for the past two weeks, every month there is issues. They are only good at providing reference numbers without any solution. I regret ever using their services.
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MetroFibre Networx's replyOfficial
14 Jun 2024, 12:16Dear Bashy
I hope this message finds you well.
We have received your complaint and have forwarded it to our Maintenance team for further investigation. They have attempted to contact you but were unable to reach you.
Please be assured that we are actively working on resolving your issue. We would appreciate it if you could respond to this email or let us know a convenient time to reach you.
If you have any further questions or concerns, please don't hesitate to contact us by responding to ticket 297680 via email.
Thank you for your patience and cooperation.
Kind Regards
Phindile Msokwini
MetroFibre Complaints & Escalations
I hope this message finds you well.
We have received your complaint and have forwarded it to our Maintenance team for further investigation. They have attempted to contact you but were unable to reach you.
Please be assured that we are actively working on resolving your issue. We would appreciate it if you could respond to this email or let us know a convenient time to reach you.
If you have any further questions or concerns, please don't hesitate to contact us by responding to ticket 297680 via email.
Thank you for your patience and cooperation.
Kind Regards
Phindile Msokwini
MetroFibre Complaints & Escalations
Best regards,
MetroFibre Networx's reply14 Jun 2024, 12:16
Official
Dear Bashy
I hope this message finds you well.
We have received your complaint and have forwarded it to our Maintenance team for further investigation. They have attempted to contact you but were unable to reach you.
Please be assured that we are actively working on resolving your issue. We would appreciate it if you could respond to this email or let us know a convenient time to reach you.
If you have any further questions or concerns, please don't hesitate to contact us by responding to ticket 297680 via email.
Thank you for your patience and cooperation.
Kind Regards
Phindile Msokwini
MetroFibre Complaints & Escalations
I hope this message finds you well.
We have received your complaint and have forwarded it to our Maintenance team for further investigation. They have attempted to contact you but were unable to reach you.
Please be assured that we are actively working on resolving your issue. We would appreciate it if you could respond to this email or let us know a convenient time to reach you.
If you have any further questions or concerns, please don't hesitate to contact us by responding to ticket 297680 via email.
Thank you for your patience and cooperation.
Kind Regards
Phindile Msokwini
MetroFibre Complaints & Escalations
Best regards,