LK
Lorraine K
1 reviews | Active since Jul 2020
11 Jul 2020, 15:37
Metrofibre
On Monday the 6th of July 2020 metro fibre was supposed to have installed a OTN at my residence. No one has called me ahead of time to arrange. They pitched up at my house in the afternoon, phoned me to say they at my gate.. A guy named Steven.. Asked him to wait 10 minutes upon which he couldn't.. Today the 11th of July 2020 they came to my house at 2:30 pm they where suppose to be there in the morning. Just to find the installation to the house is faulty and the router won't boot... I have never experienced such incompetant work and Steven is a very rude person
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
13 Jul 2020, 10:52Good Morning Lorraine,
Thank you for your message. Kindly provide us with your full contact details as well as a residential address so that the problem can be escalated to the correct department.
Kind regards,
The MetroFibre Team
Thank you for your message. Kindly provide us with your full contact details as well as a residential address so that the problem can be escalated to the correct department.
Kind regards,
The MetroFibre Team
MetroFibre Networx's reply13 Jul 2020, 10:52
Official
Good Morning Lorraine,
Thank you for your message. Kindly provide us with your full contact details as well as a residential address so that the problem can be escalated to the correct department.
Kind regards,
The MetroFibre Team
Thank you for your message. Kindly provide us with your full contact details as well as a residential address so that the problem can be escalated to the correct department.
Kind regards,
The MetroFibre Team