MetroFibre Bullying Me Over a Cancelled Account - Threats and False Claims

Here I am, 10 months later, still being harassed by MetroFibre for payment I am not liable for.

I submitted my cancellation on 16 October 2024 and have email proof to support this. MetroFibre acknowledged receipt of this at the time. Despite this, I’ve been repeatedly threatened with legal action, blacklisting, and negative credit reporting.

Today I received yet another email falsely claiming I only cancelled on 1 November 2024. This is a blatant lie—and they have the correct date on record.

MetroFibre’s tactics amount to harassment. I have responded with all required proof, yet they persist in pressuring me to pay for a service I cancelled properly and timeously.

If this continues, I will escalate to ICASA, the Credit Ombud, and the Consumer Protection Commission. I refuse to be bul**** into paying money I do not owe.