AS
Amith S
1 reviews | Active since Mar 2009
14 Oct 2020, 17:01
Metrofibre Broke My Fibre Connection
The Fibre was working perfectly until they sent a team to dig out and replace the Dome, fibre stopped working and the team left, one can see the broken cables left. The call centre is useless, says their SLA is 3 days. What a nice life, break something and run, thanks for nothing Metrofibre, was the biggest mistake allowing you to put the infrastructure. PS notice how they ignore the bad ratings and only respond to the good
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MetroFibre Networx's replyOfficial
14 Oct 2020, 22:02Dear Amith,
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP Account number as well as your ticket number so that we can escalate this to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP Account number as well as your ticket number so that we can escalate this to the correct department.
Thank you,
The MetroFibre Team
MetroFibre Networx's reply14 Oct 2020, 22:02
Official
Dear Amith,
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP Account number as well as your ticket number so that we can escalate this to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP Account number as well as your ticket number so that we can escalate this to the correct department.
Thank you,
The MetroFibre Team