IM
Itumeleng M

1 reviews | Active since Jul 2019

17 Jul 2019, 23:05

Metrofibre billing ****

MetroFibre service is the worst. I have been on a month to month service with them and I thought everything was fine until the last 5 months. After paying every month for the service they decided to change the invoice date did not communicate anything and then they are now claiming I am a month behind and threatening they will suspend my account. When I call them to understand what is going on one of their agents decides to drop the phone. They are ****** and should not be used for their service.

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply18 Jul 2019, 13:04
Official
 Good day Itumeleng,

We are sorry to hear about the experience you are having. We shall look into it and be in contact shortly.

Kind regards 
MetroFibre Team