MM
Mthuthuzeli M
1 reviews | Active since Jan 2025
12 Dec 2025, 14:46
MetroFibre Billing
I have been receiving monthly statements that I owe you guys what is it that I owe when I have not been using your services. I was on a month to month service whereas I would top up my data monthly, whenever i did not pay I had no Fibre. Why was i being billed every month with no connection?
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
12 Dec 2025, 15:18Dear Mthuthuzeli
Thank you for bringing this to our attention.
We have requested our Finance department to investigate the outstanding amount reflected on your account. They will review the matter in detail and provide you with accurate feedback as soon as the investigation is complete.
We appreciate your patience.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this to our attention.
We have requested our Finance department to investigate the outstanding amount reflected on your account. They will review the matter in detail and provide you with accurate feedback as soon as the investigation is complete.
We appreciate your patience.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply12 Dec 2025, 15:18
Official
Dear Mthuthuzeli
Thank you for bringing this to our attention.
We have requested our Finance department to investigate the outstanding amount reflected on your account. They will review the matter in detail and provide you with accurate feedback as soon as the investigation is complete.
We appreciate your patience.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this to our attention.
We have requested our Finance department to investigate the outstanding amount reflected on your account. They will review the matter in detail and provide you with accurate feedback as soon as the investigation is complete.
We appreciate your patience.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations