Dd
Dida d.copiso
1 reviews | Active since Apr 2024
01 Oct 2024, 08:23
MetroFibre & Ben Winkler
Enjoyed MetroFibre's service for the past couple of years and when I requested cancellation was seamless. Their technician, Ben Winkler came to my unit and removed the router without hassles. The service was excellent from start to finish. Thank you.
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MetroFibre Networx's replyOfficial
01 Oct 2024, 08:28Dear Dida
Thank you so much for your wonderful 5-star review and for taking the time to share your experience with MetroFibre! We are thrilled to hear that you’ve enjoyed our service over the past few years and that your recent cancellation process was seamless and hassle-free.
It’s particularly heartwarming to hear that our technician, Ben Winkler, provided excellent service during the removal of your router. We pride ourselves on ensuring that even the final steps of our customer journey, like cancellations, are handled with the same professionalism and care as any other part of our service.
Your feedback reaffirms the hard work our team puts into delivering exceptional customer service from start to finish. We will be sure to pass along your kind words to Ben and the rest of the team.
If you ever decide to return to MetroFibre in the future, we would be delighted to welcome you back! Should you have any further questions or need assistance, please don’t hesitate to reach out.
Thank you once again for being part of the MetroFibre family, and we wish you all the best going forward.
Warm regards,
Marilize
MetroFibre Complaints and Escalations
Thank you so much for your wonderful 5-star review and for taking the time to share your experience with MetroFibre! We are thrilled to hear that you’ve enjoyed our service over the past few years and that your recent cancellation process was seamless and hassle-free.
It’s particularly heartwarming to hear that our technician, Ben Winkler, provided excellent service during the removal of your router. We pride ourselves on ensuring that even the final steps of our customer journey, like cancellations, are handled with the same professionalism and care as any other part of our service.
Your feedback reaffirms the hard work our team puts into delivering exceptional customer service from start to finish. We will be sure to pass along your kind words to Ben and the rest of the team.
If you ever decide to return to MetroFibre in the future, we would be delighted to welcome you back! Should you have any further questions or need assistance, please don’t hesitate to reach out.
Thank you once again for being part of the MetroFibre family, and we wish you all the best going forward.
Warm regards,
Marilize
MetroFibre Complaints and Escalations
MetroFibre Networx's reply01 Oct 2024, 08:28
Official
Dear Dida
Thank you so much for your wonderful 5-star review and for taking the time to share your experience with MetroFibre! We are thrilled to hear that you’ve enjoyed our service over the past few years and that your recent cancellation process was seamless and hassle-free.
It’s particularly heartwarming to hear that our technician, Ben Winkler, provided excellent service during the removal of your router. We pride ourselves on ensuring that even the final steps of our customer journey, like cancellations, are handled with the same professionalism and care as any other part of our service.
Your feedback reaffirms the hard work our team puts into delivering exceptional customer service from start to finish. We will be sure to pass along your kind words to Ben and the rest of the team.
If you ever decide to return to MetroFibre in the future, we would be delighted to welcome you back! Should you have any further questions or need assistance, please don’t hesitate to reach out.
Thank you once again for being part of the MetroFibre family, and we wish you all the best going forward.
Warm regards,
Marilize
MetroFibre Complaints and Escalations
Thank you so much for your wonderful 5-star review and for taking the time to share your experience with MetroFibre! We are thrilled to hear that you’ve enjoyed our service over the past few years and that your recent cancellation process was seamless and hassle-free.
It’s particularly heartwarming to hear that our technician, Ben Winkler, provided excellent service during the removal of your router. We pride ourselves on ensuring that even the final steps of our customer journey, like cancellations, are handled with the same professionalism and care as any other part of our service.
Your feedback reaffirms the hard work our team puts into delivering exceptional customer service from start to finish. We will be sure to pass along your kind words to Ben and the rest of the team.
If you ever decide to return to MetroFibre in the future, we would be delighted to welcome you back! Should you have any further questions or need assistance, please don’t hesitate to reach out.
Thank you once again for being part of the MetroFibre family, and we wish you all the best going forward.
Warm regards,
Marilize
MetroFibre Complaints and Escalations