VM
Vuyolwethu M
1 reviews | Active since Sept 2016
15 Jul 2021, 22:39
MetroFibre badly managed debit order collections
MetroFibre is trying to double charge me for a service I have already paid for. No explanation is given as to why I must pay double despite several emails iv sought for clarity, I spoke to a lady who said she will sort the matter out, but today I’m sent a suspension letter despite my payment for June
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MetroFibre Networx's replyOfficial
16 Jul 2021, 07:48Good morning Vuyolwethu,
Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP account number as well as ticket number so we can escalate this to the correct department?
Thank you,
The MetroFibre Team
Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP account number as well as ticket number so we can escalate this to the correct department?
Thank you,
The MetroFibre Team
MetroFibre Networx's reply16 Jul 2021, 07:48
Official
Good morning Vuyolwethu,
Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP account number as well as ticket number so we can escalate this to the correct department?
Thank you,
The MetroFibre Team
Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP account number as well as ticket number so we can escalate this to the correct department?
Thank you,
The MetroFibre Team