1 reviews | Active since Feb 2020
Metrofibre-bad unorganise service provider EVER
Metrofibre is a bad service provider I've ever seen. I requested an activation of which i was told/written/signed for R575 and a monthly subscription of R455 (contract i signed)
Installation we were told in our complex that it is free. I even called Metrofibre installations to confirm that it's free.
To my surprise today i received 2 different wrong invoices. 1st invoice is R2091 and the 2nd invoice is R2596 with different breakdowns. Verbally it was confirmed that I'm supposed to pay R575 + R450.
I called their office and they sent me from pillar to post explaining my situation to 3 different people and the last person i spoke to confirmed that i was billed wrongly and it will be rectified.
I'm so disappointed, i even regret why i took the contract because it turned me into a monster i fought with people(metrofibre) the whole day. That consumed my time, energy & airtime. I WON'T ADVICE ANYONE TO TAKE Contract with METROFIBER. Bad Stinking Unorganized Service Provider
Thank you for your message on Hello Peter!
Kindly provide us with your account number, full contact details as well as your ticket number so that this problem can be escalated to the correct department.
Thank you in advance,
The MetroFibre Team
Thank you for your message on Hello Peter!
Kindly provide us with your account number, full contact details as well as your ticket number so that this problem can be escalated to the correct department.
Thank you in advance,
The MetroFibre Team
Please help with alternative email address or contact details.
Please help with alternative email address or contact details.
