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Trey T

1 reviews | Active since Nov 2023

16 Apr 2024, 17:43

Metrofibre bad service

My wifi has been suspended again after making a payment. No response upon enquiring reason regarding the matter. I have never been made to beg for a service like this😭

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Replies (7)
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Trey T's update16 Apr 2024, 23:14
Reviewer Update
Payment was made on the 4th then they activated and suspended me again today .Bear in mind i work from home, A friend has recommended rain network . I dont even know why i trusted Metrofibre. It is heartbreaking how they operate
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Trey T's update17 Apr 2024, 09:27
Reviewer Update
24hours later no assistance . The level of incompetence is beyond measure
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Trey T's update17 Apr 2024, 14:41
Reviewer Update
I have been subjected to buying data for work purposes due to the incompetence of Metrofibre. Their responses are without solutions . I do not recommend them at all. After making payment they suspend without notification and they dont care at all. Im enough
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Trey T's update17 Apr 2024, 14:42
Reviewer Update
I havr not been activated after their lies they still have not suspended
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Trey T's update17 Apr 2024, 17:46
Reviewer Update
Close to 48 hours without any assistance from Metrofibre. No explanation or responsibility 9n their part. Emails are not responded to or attended to . Worst service ever . Will keep updating everyone on the matter until i can find an alternative solution for my work . This is suchna huge inconvenience for me and my job
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Trey T's update17 Apr 2024, 22:38
Reviewer Update
Exactly 48 hours now and still disconnected. Bear in mind iam not owing them at all but they suspended their services. They are the worst ever. I went to their twitter page they di this to a lot of people. Metrofibre must fall , i will mobilise all complaints and run an expose campaign on twitter using my huge following. We are taken for fools
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Trey T's update18 Apr 2024, 10:29
Reviewer Update
Close to 4 days now disconnected. WORST SERVICE EVER. STAY AWAY FROM THEM. I DONT RECOMMEND METROFIBRE EVEN TO MY WORST ENEMY .THEY WILL TAKE YOUR MONEY AND YOU WONT GET SERVICED . AT THIS POINT I HAVE TAKEN THIS TO SOCIAL MEDIA AND WANT MY MONEY