MJ
Michelle J
1 reviews | Active since Dec 2022
20 Dec 2022, 10:27
METROFIBRE BAD SERVICE
I was so excited to get my fibre line, but right now I am so disgusted. I app**** for my line on the 29th of Nov, from the 5 of December I have phoned 15 times with no success. The idiot they sent to measure gave a thumb suck of the distance and its been downhill from there. Now Metrofibre have washed there hands off of me. No customer support what so ever. Disgusted beyond belief!!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
20 Dec 2022, 10:45Dear Michelle
Thank you for taking the time to answer my call.
I send our sincere apologies.
I have escalated the matter to the relevant departments, and I will be in contact with you to keep you up to date.
Thank you.
Kind Regards
MetroFibre
Shannen
Thank you for taking the time to answer my call.
I send our sincere apologies.
I have escalated the matter to the relevant departments, and I will be in contact with you to keep you up to date.
Thank you.
Kind Regards
MetroFibre
Shannen
MetroFibre Networx's reply20 Dec 2022, 10:45
Official
Dear Michelle
Thank you for taking the time to answer my call.
I send our sincere apologies.
I have escalated the matter to the relevant departments, and I will be in contact with you to keep you up to date.
Thank you.
Kind Regards
MetroFibre
Shannen
Thank you for taking the time to answer my call.
I send our sincere apologies.
I have escalated the matter to the relevant departments, and I will be in contact with you to keep you up to date.
Thank you.
Kind Regards
MetroFibre
Shannen