MF
Michelle F

1 reviews | Active since Jan 2015

04 Sept 2022, 17:06

Metrofibre back customer service / projects

Metrofibre laid fibre cables in our area. They dug away our verges and never compacted them properly. My one verge has slipped, exacerbated by the KZN floods in April, causing my fence and driveway to slip. I have been complaining since April, and not one senior manager has artened to my call. They hide behind their call centre and junior staff.

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply04 Sept 2022, 17:08
Official
Dear Michelle

Thank you for rating our services and bringing this issue to our attention.

Please note that we will investigate the issue and an agent will be in contact to provide feedback.

Kind Regards,
MetroFibre