CD
Claire D
1 reviews | Active since Aug 2019
20 Nov 2021, 13:01
METROFIBRE are PATHETIC!!!
Metrofibre Sucks!!!! BIG TIME you guys are pathetic, we are sitting with a huge problem and nobody can tell us what the hell is going on, we had our ONT box installed but we cant get connected and nobody at metrofibre knows what is the issue we have been speaking and complaining with you guys for the last 3 days now! This is highly unacceptable and pathetic service! Can the CEO of Metrofibre get back to me ASAP because everyone else below him does not know what the hell is going on!!!
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MetroFibre Networx's replyOfficial
20 Nov 2021, 15:13Hi Claire,
We sincerely apologize for the lack of service you have been experiencing.
Kindly be advised that we have tried to make contact with you but was unsuccessful.
Please note that we have sent an email to assist you accordingly.
We hope to hear back from you soon.
Kind regards
MetroFibre
We sincerely apologize for the lack of service you have been experiencing.
Kindly be advised that we have tried to make contact with you but was unsuccessful.
Please note that we have sent an email to assist you accordingly.
We hope to hear back from you soon.
Kind regards
MetroFibre
MetroFibre Networx's reply20 Nov 2021, 15:13
Official
Hi Claire,
We sincerely apologize for the lack of service you have been experiencing.
Kindly be advised that we have tried to make contact with you but was unsuccessful.
Please note that we have sent an email to assist you accordingly.
We hope to hear back from you soon.
Kind regards
MetroFibre
We sincerely apologize for the lack of service you have been experiencing.
Kindly be advised that we have tried to make contact with you but was unsuccessful.
Please note that we have sent an email to assist you accordingly.
We hope to hear back from you soon.
Kind regards
MetroFibre