FF
Francois F
1 reviews | Active since Feb 2024
23 Feb 2024, 18:19
MetroFibre are *******
They have got the worst service ever! They take our money and do not provide a service. Do not refund you! They are outright ******* and I will NEVER recommend them
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Replies (1)
MetroFibre Networx's replyOfficial
26 Feb 2024, 10:35Dear Francois
We apologize for the inconvenience you've experienced and understand your frustration. However, after reviewing the details provided, we were unable to locate your service in our records.
To assist you further and address your concerns, could you please provide us with your account holder details, such as your account number or the email associated with your MetroFibre account? This will allow us to investigate the matter thoroughly and provide you with the necessary assistance.
Additionally, we have sent you an email requesting the required information. We kindly ask you to respond to this email at your earliest convenience so we can resolve this matter promptly and to your satisfaction.
Once again, we apologize for any inconvenience caused and appreciate your cooperation in providing the necessary details.
If you have any further questions or concerns, please feel free to contact us.
Kind Regards
Marilize
MetroFibre Complaints
We apologize for the inconvenience you've experienced and understand your frustration. However, after reviewing the details provided, we were unable to locate your service in our records.
To assist you further and address your concerns, could you please provide us with your account holder details, such as your account number or the email associated with your MetroFibre account? This will allow us to investigate the matter thoroughly and provide you with the necessary assistance.
Additionally, we have sent you an email requesting the required information. We kindly ask you to respond to this email at your earliest convenience so we can resolve this matter promptly and to your satisfaction.
Once again, we apologize for any inconvenience caused and appreciate your cooperation in providing the necessary details.
If you have any further questions or concerns, please feel free to contact us.
Kind Regards
Marilize
MetroFibre Complaints
MetroFibre Networx's reply26 Feb 2024, 10:35
Official
Dear Francois
We apologize for the inconvenience you've experienced and understand your frustration. However, after reviewing the details provided, we were unable to locate your service in our records.
To assist you further and address your concerns, could you please provide us with your account holder details, such as your account number or the email associated with your MetroFibre account? This will allow us to investigate the matter thoroughly and provide you with the necessary assistance.
Additionally, we have sent you an email requesting the required information. We kindly ask you to respond to this email at your earliest convenience so we can resolve this matter promptly and to your satisfaction.
Once again, we apologize for any inconvenience caused and appreciate your cooperation in providing the necessary details.
If you have any further questions or concerns, please feel free to contact us.
Kind Regards
Marilize
MetroFibre Complaints
We apologize for the inconvenience you've experienced and understand your frustration. However, after reviewing the details provided, we were unable to locate your service in our records.
To assist you further and address your concerns, could you please provide us with your account holder details, such as your account number or the email associated with your MetroFibre account? This will allow us to investigate the matter thoroughly and provide you with the necessary assistance.
Additionally, we have sent you an email requesting the required information. We kindly ask you to respond to this email at your earliest convenience so we can resolve this matter promptly and to your satisfaction.
Once again, we apologize for any inconvenience caused and appreciate your cooperation in providing the necessary details.
If you have any further questions or concerns, please feel free to contact us.
Kind Regards
Marilize
MetroFibre Complaints