MetroFibre and their useless support!

Customer service at MetroFibre is beyond useless, it is non-existent. After experiencing a traumatic home invasion, having the ******* rip out my fibre modem from the wall, I was left without internet for a over two weeks. I've tried to get help from your support but there seems to be a broken line of communication, where no response was the order of the day. I was given the run around and false promises. When they finally come to my home to reinstall a modem etc, we are still sitting without connection. We were told by the technician to wait for the light to stop flashing for it to work, that flashing has never stopped. Trying to get through to your Whatsapp, phone line or even live chat support was a waste of time.

Cancelling is the only option now for the obvious incompetence and lack of care for customer service that you strive your company on. If only no stars was an option to give.