Metrofibre Always On and Complimentary Bandwidth During Lockdown

Metrofibre is not as competitive in pricing as other fibre service providers in South Africa.

Regardless, their quality of service is great.

The main thing I am very grateful for is when COVID-19 National Lockdown occurred in South Africa, they assisted all customers with a 10 Mbps complimentary speed increase for the lockdown period. This then physically tripled my connection speed. I could then work from home without any hiccups and issues. It was a blessing to me and my household. Metrofibre not even charged me for that extra bandwidth neither did they punish us with throttling, or capping or anything to that effect, after the complimentary offer expired. I am eternally grateful to them.

One other thing also, when there is loadshedding or any form of power outage in our area, their service goes on uninterrupted. This is beautiful given that we have a UPS system connected to our router which allows us to still be able to connect to the internet on our phones as the cellphone towers in our area dies with the power outages.

Metrofibre is wonderful. I only wish that they were a bit more competitive in their pricing. Otherwise, they are an excellent service provider.