EM
Edward M
1 reviews | Active since Feb 2019
09 Apr 2019, 18:48
Metrofibre - a pain in the neck
We have been trying to get hold of Metrofibre to no avail. Having used this network in other locations before, we thought this was the best option. But alas, that was our downfall. We have been sending emails but Metrofibre does not even have the decency and courtesy to write to us. We have had intermittent network problems and at times this happens when you are in the middle of a very important business call.
We expected better than this.
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Replies (1)MetroFibre Networx's replyOfficial
09 Apr 2019, 19:44Good day Edward,
We do apologise for the experience you have had and would like to assist you to resolve this as soon as possible.
We kindly request that you send an email with your query to *** for us to assist you as soon as possible.
We value you as our customer and appreciate your continued support.
Please also expect a call from us shortly.
Kind regards,
MetroFibre Team
We do apologise for the experience you have had and would like to assist you to resolve this as soon as possible.
We kindly request that you send an email with your query to *** for us to assist you as soon as possible.
We value you as our customer and appreciate your continued support.
Please also expect a call from us shortly.
Kind regards,
MetroFibre Team
MetroFibre Networx's reply09 Apr 2019, 19:44
Official
Good day Edward,
We do apologise for the experience you have had and would like to assist you to resolve this as soon as possible.
We kindly request that you send an email with your query to *** for us to assist you as soon as possible.
We value you as our customer and appreciate your continued support.
Please also expect a call from us shortly.
Kind regards,
MetroFibre Team
We do apologise for the experience you have had and would like to assist you to resolve this as soon as possible.
We kindly request that you send an email with your query to *** for us to assist you as soon as possible.
We value you as our customer and appreciate your continued support.
Please also expect a call from us shortly.
Kind regards,
MetroFibre Team
