ZJ
Zirk J
1 reviews | Active since May 2023
28 Aug 2025, 13:30
Metrofibre
They not always good with communication but in general they quite fast with fixing problems. I normally don't have much stress with speed or reporting anything
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MetroFibre Networx's replyOfficial
28 Aug 2025, 14:05Dear Zirk
Thank you for sharing your feedback with us. We truly appreciate your review and are glad to hear that you’ve generally had a positive experience with our service, especially when it comes to resolving issues quickly.
We also take note of your comment regarding communication, and we’ll work on improving in this area to ensure a smoother experience for you going forward.
Your support means a lot to us.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for sharing your feedback with us. We truly appreciate your review and are glad to hear that you’ve generally had a positive experience with our service, especially when it comes to resolving issues quickly.
We also take note of your comment regarding communication, and we’ll work on improving in this area to ensure a smoother experience for you going forward.
Your support means a lot to us.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply28 Aug 2025, 14:05
Official
Dear Zirk
Thank you for sharing your feedback with us. We truly appreciate your review and are glad to hear that you’ve generally had a positive experience with our service, especially when it comes to resolving issues quickly.
We also take note of your comment regarding communication, and we’ll work on improving in this area to ensure a smoother experience for you going forward.
Your support means a lot to us.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for sharing your feedback with us. We truly appreciate your review and are glad to hear that you’ve generally had a positive experience with our service, especially when it comes to resolving issues quickly.
We also take note of your comment regarding communication, and we’ll work on improving in this area to ensure a smoother experience for you going forward.
Your support means a lot to us.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations