SB
Shamila B
1 reviews | Active since Sept 2020
15 Sept 2020, 10:32
Metrofibre
New client, keep on being promised they will contact me 6 weeks down the line, still waiting for apparently a "sub contractor" to call me. Useless at it's best. Since Saturday others who are connected have been having issues. They have a recorded message so you cannot get further than that voice. Let's not even get to to the call center agents, promises, promises, promises and still nothing. Wake up Metrofibre!!!!!!!!!
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MetroFibre Networx's replyOfficial
21 Sept 2020, 14:14Good afternoon Shamila,
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate your query to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate your query to the correct department.
Thank you,
The MetroFibre Team
MetroFibre Networx's reply21 Sept 2020, 14:14
Official
Good afternoon Shamila,
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate your query to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate your query to the correct department.
Thank you,
The MetroFibre Team