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eugene E
1 reviews | Active since Nov 2016
13 Jul 2023, 19:44
*********** MetroFibre.
Poor service. Have been waiting for weeks now to get a Fibre account from MetroFibre. Advisor mentioned that we can get my line released early from my current ISP. Fibre has already been installed previously. Busy changing ISP to MetroFibre. After numerous calls on a daily basis it is only empty promises from the sales/support team still no fibre. Stay away from Metro Fibre. Absolute pathetic service, no wonder they have a 2 star rating.
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MetroFibre Networx's replyOfficial
14 Jul 2023, 08:31Good day, Eugene,
We sincerely apologize for the delay in activating your Metrofibre account.
Kindly note that we have followed up with our Key Account department and Activations department for urgent assistance.
Once feedback is received, you will receive an update accordingly.
Pardon the inconvenience caused.
Kind regards,
Nthabi
We sincerely apologize for the delay in activating your Metrofibre account.
Kindly note that we have followed up with our Key Account department and Activations department for urgent assistance.
Once feedback is received, you will receive an update accordingly.
Pardon the inconvenience caused.
Kind regards,
Nthabi
MetroFibre Networx's reply14 Jul 2023, 08:31
Official
Good day, Eugene,
We sincerely apologize for the delay in activating your Metrofibre account.
Kindly note that we have followed up with our Key Account department and Activations department for urgent assistance.
Once feedback is received, you will receive an update accordingly.
Pardon the inconvenience caused.
Kind regards,
Nthabi
We sincerely apologize for the delay in activating your Metrofibre account.
Kindly note that we have followed up with our Key Account department and Activations department for urgent assistance.
Once feedback is received, you will receive an update accordingly.
Pardon the inconvenience caused.
Kind regards,
Nthabi