Metrofibre / 5 Days no internet

Dear Hellopeter Community,

I am writing to express my extreme frustration with the service provided by Metrofibre. For the past five days, I have been without internet, despite numerous attempts to resolve the issue.

Despite calling in every single day for feedback and assistance, I have received no response whatsoever from Metrofibre. Not only have I not received any phone calls or emails regarding the status of my internet connection, but there has been a complete lack of communication on their end.

As a paying customer, I find this level of disregard for customer service unacceptable. I rely on my internet connection for both personal and professional reasons, and being without it for such an extended period has caused significant inconvenience and disruption to my life.

I urge Metrofibre to take immediate action to rectify this situation and provide me with the service that I am paying for. Additionally, I expect a prompt and satisfactory response to my inquiries, as well as compensation for the inconvenience and frustration that I have endured.

I hope that by sharing my experience here on Hellopeter, other consumers will be made aware of the shortcomings of Metrofibre's service and take this into consideration when choosing their internet provider.