BS
Bongeka S
1 reviews | Active since Feb 2024
23 Feb 2024, 22:43
Metrofibre
Worst service ever😡😡4 consecutive months, my link has been down and all the occasions I had to wait more than a week for the issue to be resolved by the so called maintenance, that never contacted me on time. Currently my fibre is down since last week Wednesday, done follow ups and got tired as there is never a direction. Would never recommend Metrofibre as the service is very poor. This is not the service a customer pays for
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Bongeka S's updateReviewer Update
26 Feb 2024, 12:16This ticket was logged on Wednesday the 14th of Feb. So are you telling me that for the whole week, you all have been work tirelessly to resolve the issue. This is not the first time, second or third but the fourth and in all occasions, I have to wait for over a week for a simple ticket to be resolved. Also how is it that this only affect me in the whole complex, your service is very poor and having to follow up everyday with no direction is just tiring and annoying. I have paid for a service that I did not use and all you can tell me is you understand my frustration. How???😡😡😡😡
BS
Bongeka S's update26 Feb 2024, 12:16
Reviewer Update
This ticket was logged on Wednesday the 14th of Feb. So are you telling me that for the whole week, you all have been work tirelessly to resolve the issue. This is not the first time, second or third but the fourth and in all occasions, I have to wait for over a week for a simple ticket to be resolved. Also how is it that this only affect me in the whole complex, your service is very poor and having to follow up everyday with no direction is just tiring and annoying. I have paid for a service that I did not use and all you can tell me is you understand my frustration. How???😡😡😡😡