BR
Boledi R
1 reviews | Active since Mar 2020
28 Mar 2020, 14:25
Metrofibre
We have been working from home as we are forced to work form home due to COVID-19, the network goes down customer care needs to log a ticket which will take 3-4 working days. This is just painful. Now we have to buy extra data on our cellphones to be able to work. This isn’t the first time it’s happened to us.
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MetroFibre Networx's replyOfficial
28 Mar 2020, 17:52Good day Boledi,
We understand your frustration. Our teams are working overtime to make sure as many customers as possible do have connectivity over this period. We thank you for your patience in this regard. Our standard turnaround times do apply but we do attempt to keep all customers connected.
We understand your frustration. Our teams are working overtime to make sure as many customers as possible do have connectivity over this period. We thank you for your patience in this regard. Our standard turnaround times do apply but we do attempt to keep all customers connected.
MetroFibre Networx's reply28 Mar 2020, 17:52
Official
Good day Boledi,
We understand your frustration. Our teams are working overtime to make sure as many customers as possible do have connectivity over this period. We thank you for your patience in this regard. Our standard turnaround times do apply but we do attempt to keep all customers connected.
We understand your frustration. Our teams are working overtime to make sure as many customers as possible do have connectivity over this period. We thank you for your patience in this regard. Our standard turnaround times do apply but we do attempt to keep all customers connected.