EV
Edwin V
1 reviews | Active since Jul 2025
01 Jul 2025, 08:09
Metrofiber servuce
Your line speed consistency is great. However, perhaps you van assist me and ask your installer, what he fid with our blue shucko adaptor, as he used it last during the activation of the service.
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MetroFibre Networx's replyOfficial
01 Jul 2025, 08:36Dear Edwin,
Thank you for reaching out and for your kind words about our line speed consistency.
We appreciate your patience as we work to investigate your concern further. We've escalated the matter to our ONT Installations team to look into the query regarding the blue Schuko adaptor used during the activation of your service.
We'll provide feedback as soon as we receive an update. Thank you once again for your cooperation.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for your kind words about our line speed consistency.
We appreciate your patience as we work to investigate your concern further. We've escalated the matter to our ONT Installations team to look into the query regarding the blue Schuko adaptor used during the activation of your service.
We'll provide feedback as soon as we receive an update. Thank you once again for your cooperation.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Best regards,
MetroFibre Networx's reply01 Jul 2025, 08:36
Official
Dear Edwin,
Thank you for reaching out and for your kind words about our line speed consistency.
We appreciate your patience as we work to investigate your concern further. We've escalated the matter to our ONT Installations team to look into the query regarding the blue Schuko adaptor used during the activation of your service.
We'll provide feedback as soon as we receive an update. Thank you once again for your cooperation.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for your kind words about our line speed consistency.
We appreciate your patience as we work to investigate your concern further. We've escalated the matter to our ONT Installations team to look into the query regarding the blue Schuko adaptor used during the activation of your service.
We'll provide feedback as soon as we receive an update. Thank you once again for your cooperation.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Best regards,