Metrofiber ISP wors experience ever LVC-***

LVC-***

Worst experience i ever had with a ISP.

Received my router a month ago. Told the representative from metro they need to install a new line in premises because there is a exting line at premises. A week later Random person from Metro fiber phones me for activation without install taking place.

Install didn't happen until i emailed and complained a second time. So a month later install took place. Install also done roughly doesn't look good at all. Clear trunking in the premises but no they will do the installs tru the ceiling and down the other side, what a eyesore!

Then to activate the router from metro what a story. I been with maby different ISP and never it was a issue like this. I used almost 80 min all the time waisted on phone Metrofibe still not active my line.

Worst of all with Metrofiber you have to activate your own router with a tech on the phine changing password and conting to the router.

Oter ISP you phone in and they activate the line on there side and it takes 10min.

Not with Metrofiber its a whole story that you have to log on and change passwords on your router.

Even after we did this whole process that was 18min the FIBER is still not active.

I will cancel my METROFIBER TOMORROW IF BY COB the line is not active.

What a horrible experience never again