EK
Edward K
1 reviews | Active since Apr 2024
18 Apr 2024, 11:52
Metrofiber hate there customers
Never have I expected this from this company they simply don't have a clue what they are doing I phone them and phone them they just don't address my problem and if you get hold of them they shift blame to other departments
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Replies (1)EK
Edward K's updateReviewer Update
19 Apr 2024, 21:15Dear Metrofiber,
I wanted to take a moment to express my gratitude to miss Karabo Peete for her quick assistance with my recent ticket number and for working with me to facilitate the arrangement to put my WiFi on.
Her professionalism and dedication to customer satisfaction are truly commendable. I appreciate all the efforts you made to ensure that my issue was resolved in a timely manner.
Thank you once again for your exceptional service. I am grateful to have Metrofiber as my service provider and look forward to continued collaboration in the future.
Sincerely,
Edward
I wanted to take a moment to express my gratitude to miss Karabo Peete for her quick assistance with my recent ticket number and for working with me to facilitate the arrangement to put my WiFi on.
Her professionalism and dedication to customer satisfaction are truly commendable. I appreciate all the efforts you made to ensure that my issue was resolved in a timely manner.
Thank you once again for your exceptional service. I am grateful to have Metrofiber as my service provider and look forward to continued collaboration in the future.
Sincerely,
Edward
EK
Edward K's update19 Apr 2024, 21:15
Reviewer Update
Dear Metrofiber,
I wanted to take a moment to express my gratitude to miss Karabo Peete for her quick assistance with my recent ticket number and for working with me to facilitate the arrangement to put my WiFi on.
Her professionalism and dedication to customer satisfaction are truly commendable. I appreciate all the efforts you made to ensure that my issue was resolved in a timely manner.
Thank you once again for your exceptional service. I am grateful to have Metrofiber as my service provider and look forward to continued collaboration in the future.
Sincerely,
Edward
I wanted to take a moment to express my gratitude to miss Karabo Peete for her quick assistance with my recent ticket number and for working with me to facilitate the arrangement to put my WiFi on.
Her professionalism and dedication to customer satisfaction are truly commendable. I appreciate all the efforts you made to ensure that my issue was resolved in a timely manner.
Thank you once again for your exceptional service. I am grateful to have Metrofiber as my service provider and look forward to continued collaboration in the future.
Sincerely,
Edward