HM
Happy M
1 reviews | Active since Sept 2022
23 May 2025, 18:42
METROFIBER CANCELLED MY LINE WITHOUT MY PERMISSION NOW THEY CANNOT FIX THE ISSUE IN TIME
METROFIBER CANCELLED MY LINE WITHOUT MY PERMISSION NOW THEY CANNOT FIX THE ISSUE IN TIME
FTTX659515
can you please activate my line as fast as you cancelled it
Helpful (0)
Replies (3)0
Replies (3)
MetroFibre Networx's replyOfficial
23 May 2025, 19:13Dear Happy,
Thank you for reaching out and for bringing your concerns to our attention.
We confirm that your complaint has been well received and is currently under investigation by the relevant teams. Please be assured that we are working to address the matter and assess the appropriate resolution.
We appreciate your patience as we work through the necessary steps, and we will be in contact via email to provide feedback and next steps.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for bringing your concerns to our attention.
We confirm that your complaint has been well received and is currently under investigation by the relevant teams. Please be assured that we are working to address the matter and assess the appropriate resolution.
We appreciate your patience as we work through the necessary steps, and we will be in contact via email to provide feedback and next steps.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply23 May 2025, 19:13
Official
Dear Happy,
Thank you for reaching out and for bringing your concerns to our attention.
We confirm that your complaint has been well received and is currently under investigation by the relevant teams. Please be assured that we are working to address the matter and assess the appropriate resolution.
We appreciate your patience as we work through the necessary steps, and we will be in contact via email to provide feedback and next steps.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for bringing your concerns to our attention.
We confirm that your complaint has been well received and is currently under investigation by the relevant teams. Please be assured that we are working to address the matter and assess the appropriate resolution.
We appreciate your patience as we work through the necessary steps, and we will be in contact via email to provide feedback and next steps.
Best regards,
Marilize
MetroFibre Complaints & Escalations
HM
Happy M's updateReviewer Update
23 May 2025, 21:4910 starts
thank you team
thank you team
HM
Happy M's update23 May 2025, 21:49
Reviewer Update
10 starts
thank you team
thank you team
MetroFibre Networx's replyOfficial
23 May 2025, 21:52Dear Happy,
Thank you so much for the wonderful feedback – we're thrilled to hear you had a positive experience!
If you have a moment, we’d greatly appreciate it if you could kindly rate our service on the platform where your query was handled. Your feedback helps us continue to improve and deliver excellent support.
Thank you again for your support!
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you so much for the wonderful feedback – we're thrilled to hear you had a positive experience!
If you have a moment, we’d greatly appreciate it if you could kindly rate our service on the platform where your query was handled. Your feedback helps us continue to improve and deliver excellent support.
Thank you again for your support!
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply23 May 2025, 21:52
Official
Dear Happy,
Thank you so much for the wonderful feedback – we're thrilled to hear you had a positive experience!
If you have a moment, we’d greatly appreciate it if you could kindly rate our service on the platform where your query was handled. Your feedback helps us continue to improve and deliver excellent support.
Thank you again for your support!
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you so much for the wonderful feedback – we're thrilled to hear you had a positive experience!
If you have a moment, we’d greatly appreciate it if you could kindly rate our service on the platform where your query was handled. Your feedback helps us continue to improve and deliver excellent support.
Thank you again for your support!
Best regards,
Marilize
MetroFibre Complaints & Escalations