Metrofiber

Ask me why am I still using metrofiber/webafrica? The internet is down again.Tried calling them the line is not clear I have a hunch that its just their way of dismissing my calls. Same explanation from ther whatsapp chat that their engineers are working on the problem.Please let them know that they can come collect their fiber router because on the 1st they will not get a cent from my acount because the service is too bad.