MetroFiber

I signed up for Metro Fiber Fiber in mid-December 2022 it's now 17 march 2023 and I am still waiting for the broad band which was promised to be installed within 3 weeks. They sent the 1st group of people who were meant to connect the outside box to my house. When they got to the box outside my house it was discovered that the fiber box thing outside was not done. They took pictures and sent them to someone and I was advised that someone would come and fix it but in the meantime, they would dig and connect my house to the empty box outside and when the next group of people come they would help with the missing box outside. No phone call for weeks I had to call them and all I was told was that the issue has not yet been assigned to an Engineer. Weeks later people came to my house looked at the box took pictures and left again. once again weeks of not hearing anything I had to call them again. this is now 2 months after I signed up. I asked to cancel the product but was advised that I will be charged R 1 700 as they did some work. Eventually, I got a call to set up an appointment with the engineers and an appointment was made for 8 in the morning. Now doing as Metro Fiber do i get no phone call in the morning and I had to call them again to find out where they are they eventually arrived at 11:30 when I was leaving for work for the record I told my business that I will be at work by at least 10. Now I get a call from me connect saying that metro fiber says the only thing missing is the box in the house when they have not fixed what is outside. Worst service I have ever gotten and they seem to get worse every time