FM
Francois M
1 reviews | Active since Apr 2023
15 Apr 2023, 20:04
MetroCalamity aka Metrofibre
I am dumbstruck with how these individuals deal with things. In 2 months I made more than 40 telephone calls. I don't have my account nr,no account received, the wifi speed is worse than a tortoise marathon.
I will not phone then again. I'm cancelling and taking my business back to Herotel.
Stay away. Honestly there is only 3 agents that knows what they doing, Lana,Linda and Zelda oh and David.
But to metro fibre good it's good riddance to bad *******
Helpful (0)
Replies (1)0
Replies (1)MetroFibre Networx's replyOfficial
17 Apr 2023, 12:58Dear valued client
Please accept my sincerest apologies for the frustration caused. This is not how MetroFibre wants our customers to experience our service.
Kindly note I have sent you direct communication to assist with troubleshooting and to address the difficulties you have experienced.
Kind Regards
Marilize
Please accept my sincerest apologies for the frustration caused. This is not how MetroFibre wants our customers to experience our service.
Kindly note I have sent you direct communication to assist with troubleshooting and to address the difficulties you have experienced.
Kind Regards
Marilize
MetroFibre Networx's reply17 Apr 2023, 12:58
Official
Dear valued client
Please accept my sincerest apologies for the frustration caused. This is not how MetroFibre wants our customers to experience our service.
Kindly note I have sent you direct communication to assist with troubleshooting and to address the difficulties you have experienced.
Kind Regards
Marilize
Please accept my sincerest apologies for the frustration caused. This is not how MetroFibre wants our customers to experience our service.
Kindly note I have sent you direct communication to assist with troubleshooting and to address the difficulties you have experienced.
Kind Regards
Marilize
