ML
Marius L
1 reviews | Active since Dec 2018
11 Mar 2024, 14:22
Metro Fibre/Vodacom Internet.
Fibre line is down for 24 hours now. Metro Fibre ref 204898 Vodacom Ref SR*** Vodacom help desk say service online but yet on Metro Fibre console it says down. This from Vodacom Helpdesk. First Lady from Metro Fibre told me that a contractor will phone within 2 hours. Still waiting. I have to keep on phoning Vodacom and Metro Fibre for follow ups. The last guy told me that somone will call me in 48 hours from now which mean I will be down 72 hours an counting.
Not Vodacom or Metro Fibre seems to know what is going on or even care.
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Replies (2)ML
Marius L's updateReviewer Update
12 Mar 2024, 14:24Hi Marlize,
Tried to send you a mail with no response.
48 Hours and line is still down.
Apparently a MetriFibre Tech need to work on the main line as the contractor is not allowed.
Nothing happened today and we are still down
Tried to send you a mail with no response.
48 Hours and line is still down.
Apparently a MetriFibre Tech need to work on the main line as the contractor is not allowed.
Nothing happened today and we are still down
ML
Marius L's update12 Mar 2024, 14:24
Reviewer Update
Hi Marlize,
Tried to send you a mail with no response.
48 Hours and line is still down.
Apparently a MetriFibre Tech need to work on the main line as the contractor is not allowed.
Nothing happened today and we are still down
Tried to send you a mail with no response.
48 Hours and line is still down.
Apparently a MetriFibre Tech need to work on the main line as the contractor is not allowed.
Nothing happened today and we are still down
ML
Marius L's updateReviewer Update
13 Mar 2024, 12:53Fixed 48 hours after call was logged.
ML
Marius L's update13 Mar 2024, 12:53
Reviewer Update
Fixed 48 hours after call was logged.