GH
Garth H
1 reviews | Active since May 2023
05 Dec 2025, 09:45
METRO FIBRE - USLESS USELESS USELESS
HERE WE GO AGAIN. MY SERVICE HAS BEEN SUSPENDED FOR NO ****EN REASON. SO THATS TWICE IN A WEEK WHAT THE **** IS GOING ON?????????????????????????????????????????????
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Replies (3)0
Replies (3)GH
Garth H's updateReviewer Update
05 Dec 2025, 09:46&YOU CANNOT GET THROUGH ON. THEIR NUMBER ***
GH
Garth H's update05 Dec 2025, 09:46
Reviewer Update
&YOU CANNOT GET THROUGH ON. THEIR NUMBER ***
GH
Garth H's updateReviewer Update
05 Dec 2025, 09:46TELL YOU CEO TO CALL ME IMMEDIATELY ***
GH
Garth H's update05 Dec 2025, 09:46
Reviewer Update
TELL YOU CEO TO CALL ME IMMEDIATELY ***
MetroFibre Networx's replyOfficial
05 Dec 2025, 10:24Dear Garth
Thank you for reaching out. We understand how incredibly frustrating this situation is, especially given that it has occurred more than once in such a short time. Your experience is absolutely not what we want for our customers.
Our team is already escalating this issue with MetroFibre as a priority to identify the cause of the repeated service suspensions and to have your connection restored as quickly as possible. We will keep you updated throughout the process and ensure this is resolved as swiftly as possible.
Your patience while we work on this is truly appreciated. If you have any additional information that may assist, please feel free to share it with us.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for reaching out. We understand how incredibly frustrating this situation is, especially given that it has occurred more than once in such a short time. Your experience is absolutely not what we want for our customers.
Our team is already escalating this issue with MetroFibre as a priority to identify the cause of the repeated service suspensions and to have your connection restored as quickly as possible. We will keep you updated throughout the process and ensure this is resolved as swiftly as possible.
Your patience while we work on this is truly appreciated. If you have any additional information that may assist, please feel free to share it with us.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply05 Dec 2025, 10:24
Official
Dear Garth
Thank you for reaching out. We understand how incredibly frustrating this situation is, especially given that it has occurred more than once in such a short time. Your experience is absolutely not what we want for our customers.
Our team is already escalating this issue with MetroFibre as a priority to identify the cause of the repeated service suspensions and to have your connection restored as quickly as possible. We will keep you updated throughout the process and ensure this is resolved as swiftly as possible.
Your patience while we work on this is truly appreciated. If you have any additional information that may assist, please feel free to share it with us.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for reaching out. We understand how incredibly frustrating this situation is, especially given that it has occurred more than once in such a short time. Your experience is absolutely not what we want for our customers.
Our team is already escalating this issue with MetroFibre as a priority to identify the cause of the repeated service suspensions and to have your connection restored as quickly as possible. We will keep you updated throughout the process and ensure this is resolved as swiftly as possible.
Your patience while we work on this is truly appreciated. If you have any additional information that may assist, please feel free to share it with us.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations