Metro Fibre, they love to lie.

Metro Fibre employees are ***********. Started with them +-2 years ago. They got my name wrong on their system, my surname, id, bank account and my email wrong. After some time, I realized, nothing is going off on my bank account, so I called them to hear what is going on. They read all my names to me and I told them to fix it, and they never did. I called them more than 8 times to fix this, and each time they told me it all has been fixed. So when it was all fixed, they dropped an invoice on me saying I owe them about R8000+. But, someone from finance "helped" me saying; "Do not worry sir, the amount has been disputed because this was a fault from MetroFibre" in an email. I moved to a new house, moved the fibre with, and they did the same thing over again, made the exact same mistakes. But this time, they included the amount that was disputed. So I made a payment plan. I paid them, and just over 2 weeks later, they already started with threats to switch off my internet unless I pay again. And the cherry on top, they are breaking their payment agreement with me and have decided to charge me 20% more. I kept all the emails. They will be used as evidence for how I have been treated and **** to as a customer if they decide to sue me. Because I do not see how I can pay money to a company I can not trust.