TN
Talita N
1 reviews | Active since Jun 2018
29 Mar 2026, 18:40
Metro fibre the WORST !!!!
Our internet is off for a month now. We still pay it but they dont fix it. Worst server EVER !!!!!!!!!! Don’t use them!!!!!
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MetroFibre Networx's replyOfficial
29 Mar 2026, 23:13Dear Talita Naude
Thank you for bringing this matter to our attention.
We understand how frustrating it is to be without service for such an extended period while still being billed. This experience is not in line with the level of service we aim to provide.
Your case is being taken seriously and will be investigated as a priority. Our technical team will assess the issue on your line and work towards restoring your connection as soon as possible.
We appreciate your patience while we work on resolving this issue and will provide feedback as soon as progress is made.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply29 Mar 2026, 23:13
Official
Dear Talita Naude
Thank you for bringing this matter to our attention.
We understand how frustrating it is to be without service for such an extended period while still being billed. This experience is not in line with the level of service we aim to provide.
Your case is being taken seriously and will be investigated as a priority. Our technical team will assess the issue on your line and work towards restoring your connection as soon as possible.
We appreciate your patience while we work on resolving this issue and will provide feedback as soon as progress is made.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Sibonisile
MetroFibre Complaints & Escalations