rM
rimbilana M
1 reviews | Active since Dec 2016
10 Oct 2022, 10:19
Metro Fibre terrible customer care and unprofessional service
probably should have read the reviews before, would have saved me the time i wasted with these people who installed infrastructure in my complex but can't for some reason pick up my unit. 0 communication until you ask because you are tired of waiting for a technician then they remember to explain why there is a glitch. Absolute nonsense and terrible service.
Helpful (0)
Replies (4)0
Replies (4)
MetroFibre Networx's replyOfficial
10 Oct 2022, 10:22Dear Rimbilana
Thank you for bringing this issue to our attention.
Please note that we will investigate, and an agent will be in contact to provide feedback.
Kind Regards,
MetroFibre.
Thank you for bringing this issue to our attention.
Please note that we will investigate, and an agent will be in contact to provide feedback.
Kind Regards,
MetroFibre.
MetroFibre Networx's reply10 Oct 2022, 10:22
Official
Dear Rimbilana
Thank you for bringing this issue to our attention.
Please note that we will investigate, and an agent will be in contact to provide feedback.
Kind Regards,
MetroFibre.
Thank you for bringing this issue to our attention.
Please note that we will investigate, and an agent will be in contact to provide feedback.
Kind Regards,
MetroFibre.
MetroFibre Networx's replyOfficial
10 Oct 2022, 10:38Dear Rimbilana
Please be aware that when our representatives attempted to reach you to give you feedback, your phone rang and went to voicemail.
We would like to inform you that your area is partially live. However, according to the project team, they estimate it will go live between the end of November and the second week of December.
Thank you for your patience.
Kind Regards,
MetroFibre
Please be aware that when our representatives attempted to reach you to give you feedback, your phone rang and went to voicemail.
We would like to inform you that your area is partially live. However, according to the project team, they estimate it will go live between the end of November and the second week of December.
Thank you for your patience.
Kind Regards,
MetroFibre
MetroFibre Networx's reply10 Oct 2022, 10:38
Official
Dear Rimbilana
Please be aware that when our representatives attempted to reach you to give you feedback, your phone rang and went to voicemail.
We would like to inform you that your area is partially live. However, according to the project team, they estimate it will go live between the end of November and the second week of December.
Thank you for your patience.
Kind Regards,
MetroFibre
Please be aware that when our representatives attempted to reach you to give you feedback, your phone rang and went to voicemail.
We would like to inform you that your area is partially live. However, according to the project team, they estimate it will go live between the end of November and the second week of December.
Thank you for your patience.
Kind Regards,
MetroFibre
rM
rimbilana M's updateReviewer Update
10 Oct 2022, 10:46Call me again
rM
rimbilana M's update10 Oct 2022, 10:46
Reviewer Update
Call me again
MetroFibre Networx's replyOfficial
10 Oct 2022, 10:56Dear Rimbilana
Thank you for taking our call.
We appreciate your patience as discussed; the agent will be in contact as discussed.
Kind Regards,
MetroFibre
Thank you for taking our call.
We appreciate your patience as discussed; the agent will be in contact as discussed.
Kind Regards,
MetroFibre
MetroFibre Networx's reply10 Oct 2022, 10:56
Official
Dear Rimbilana
Thank you for taking our call.
We appreciate your patience as discussed; the agent will be in contact as discussed.
Kind Regards,
MetroFibre
Thank you for taking our call.
We appreciate your patience as discussed; the agent will be in contact as discussed.
Kind Regards,
MetroFibre