AP
Adelaide P
1 reviews | Active since Apr 2024
26 Feb 2026, 20:25
Metro Fibre Super Stars 5+ Stars
I walked in the Branch today and the staff, all from Receptionist to the installer were all extremely pleasant to work with. I explained my situation and they totally understood the dire situation and all got on board - Just under 6 hours my Fibre is up and running and with the sales person giving me expert advise, I was able to select the perfect package suited for my needs - The installations manager assisted as this was such a unique situation and from being totally disheartened from a previous "Service Provider" or lack thereof, I have Fibre up and running. The team was superb. I am looking forward to fantastic service
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MetroFibre Networx's replyOfficial
26 Feb 2026, 20:38Dear Adelaide,
Thank you sincerely for your incredible 5-star review.
We are absolutely delighted to hear about your positive experience at our branch. It’s wonderful to know that from Reception through to the installer and Installation Manager, the team worked together to understand your situation and assist you with urgency and care. Having your fibre up and running in under six hours — especially in a unique and time-sensitive circumstance — is exactly the level of teamwork and dedication we strive for.
We’re also pleased that our sales consultant was able to guide you in selecting the perfect package for your needs. Providing expert advice and tailored solutions is an important part of the experience we aim to deliver.
After feeling disheartened by your previous service provider, we’re grateful you gave us the opportunity to restore your confidence. We look forward to providing you with the fantastic service you expect and deserve.
Welcome to MetroFibre — we’re excited to keep you connected.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you sincerely for your incredible 5-star review.
We are absolutely delighted to hear about your positive experience at our branch. It’s wonderful to know that from Reception through to the installer and Installation Manager, the team worked together to understand your situation and assist you with urgency and care. Having your fibre up and running in under six hours — especially in a unique and time-sensitive circumstance — is exactly the level of teamwork and dedication we strive for.
We’re also pleased that our sales consultant was able to guide you in selecting the perfect package for your needs. Providing expert advice and tailored solutions is an important part of the experience we aim to deliver.
After feeling disheartened by your previous service provider, we’re grateful you gave us the opportunity to restore your confidence. We look forward to providing you with the fantastic service you expect and deserve.
Welcome to MetroFibre — we’re excited to keep you connected.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply26 Feb 2026, 20:38
Official
Dear Adelaide,
Thank you sincerely for your incredible 5-star review.
We are absolutely delighted to hear about your positive experience at our branch. It’s wonderful to know that from Reception through to the installer and Installation Manager, the team worked together to understand your situation and assist you with urgency and care. Having your fibre up and running in under six hours — especially in a unique and time-sensitive circumstance — is exactly the level of teamwork and dedication we strive for.
We’re also pleased that our sales consultant was able to guide you in selecting the perfect package for your needs. Providing expert advice and tailored solutions is an important part of the experience we aim to deliver.
After feeling disheartened by your previous service provider, we’re grateful you gave us the opportunity to restore your confidence. We look forward to providing you with the fantastic service you expect and deserve.
Welcome to MetroFibre — we’re excited to keep you connected.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you sincerely for your incredible 5-star review.
We are absolutely delighted to hear about your positive experience at our branch. It’s wonderful to know that from Reception through to the installer and Installation Manager, the team worked together to understand your situation and assist you with urgency and care. Having your fibre up and running in under six hours — especially in a unique and time-sensitive circumstance — is exactly the level of teamwork and dedication we strive for.
We’re also pleased that our sales consultant was able to guide you in selecting the perfect package for your needs. Providing expert advice and tailored solutions is an important part of the experience we aim to deliver.
After feeling disheartened by your previous service provider, we’re grateful you gave us the opportunity to restore your confidence. We look forward to providing you with the fantastic service you expect and deserve.
Welcome to MetroFibre — we’re excited to keep you connected.
Best regards,
Marilize
MetroFibre Complaints & Escalations