JL
Jacques L
1 reviews | Active since Jan 2026
14 Jan 2026, 20:44
Metro fibre sucks
For the past 2 weeks I am trying to get my WiFi fixed. Numerous emails and watsapp chats,even phone calls and no one can sort out my WiFi. My WiFi keeps loosing connection and I have asked for a technician to come and test my router but no answer and empty promises. Oh boy,but you still need to pay full premium for no internet,Metro fibre sucks
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MetroFibre Networx's replyOfficial
14 Jan 2026, 20:51Thank you, Jaques, for bringing your concerns to our attention and for taking the time to share your experience. We acknowledge the ongoing connectivity issues and the frustration caused by the lack of progress on your requests.
Your feedback has been noted, and we are currently investigating the matter with the relevant teams. Thank you for your patience while we work to investigate and address your concerns. We will be in touch to assist with further feedback as soon as updates become available.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Your feedback has been noted, and we are currently investigating the matter with the relevant teams. Thank you for your patience while we work to investigate and address your concerns. We will be in touch to assist with further feedback as soon as updates become available.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply14 Jan 2026, 20:51
Official
Thank you, Jaques, for bringing your concerns to our attention and for taking the time to share your experience. We acknowledge the ongoing connectivity issues and the frustration caused by the lack of progress on your requests.
Your feedback has been noted, and we are currently investigating the matter with the relevant teams. Thank you for your patience while we work to investigate and address your concerns. We will be in touch to assist with further feedback as soon as updates become available.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Your feedback has been noted, and we are currently investigating the matter with the relevant teams. Thank you for your patience while we work to investigate and address your concerns. We will be in touch to assist with further feedback as soon as updates become available.
Best regards,
Marilize
MetroFibre Complaints & Escalations