SN
Sihle N
1 reviews | Active since Jul 2013
23 Sept 2020, 10:15
Metro fibre service is the pits
Their service sucks. It's always down. The last straw is when it was down since yesterday morning. Cell C logged a call on my behalf and today when I do a follow up their technical support tells me it will be resolved in 5 working days. I mean 5 working days for a service am busy paying for. They are in Centurion, I am in centurion I could practically jog to their offices but they are telling me about 5 working days. Their support sucks, so if you want to get connected at home check other service providers and forget about Metro fibre.
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MetroFibre Networx's replyOfficial
25 Sept 2020, 09:01Good morning Sihle,
Thank you for your message. Kindly send us your full names, contact details, residential address, ticket number and MFN / ISP account number so that we can escalate your query to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, ticket number and MFN / ISP account number so that we can escalate your query to the correct department.
Thank you,
The MetroFibre Team
MetroFibre Networx's reply25 Sept 2020, 09:01
Official
Good morning Sihle,
Thank you for your message. Kindly send us your full names, contact details, residential address, ticket number and MFN / ISP account number so that we can escalate your query to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, ticket number and MFN / ISP account number so that we can escalate your query to the correct department.
Thank you,
The MetroFibre Team