T
Tom
1 reviews | Active since Mar 2024
05 Mar 2024, 07:50
METRO FIBRE REVIEW
Good day, I would like to thank the staff that assisted in the ordering, installation and the survey team that called to check on my satisfaction and use to date. The installation was smooth, without delay and done quickly and effectively. The customer care lady (unsung hero) who i've spoken to several time is highly professional, courteous, and absolutely helpful throughout the process. The internet connection is excellent, speeds so far maintained loss here and there but for the most part its delivers. Thank you once again to Metro Fibre team keep working hard and i hihgly recoomend they be rewarded accordingly and a big pat on the back.
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Replies (1)
MetroFibre Networx's replyOfficial
05 Mar 2024, 07:57Dear Tom
Thank you so much for taking the time to leave us such a glowing review! We truly appreciate your kind words and are delighted to hear about your positive experience with Metro Fibre.
It brings us great joy to know that our team was able to assist you effectively throughout the entire process, from ordering to installation, and even after. We pride ourselves on providing excellent customer service, and we're thrilled to hear that our efforts have made a difference for you. Rest assured, we will pass along your compliments to the team, including the unsung hero you mentioned, who played a crucial role in ensuring your satisfaction.
We're also delighted to hear that you're enjoying a smooth and reliable internet connection. Ensuring high-quality service and consistent speeds is always our top priority, and we're pleased to know that you're experiencing just that.
Your recommendation means the world to us, and we're grateful for your trust and support. We'll continue to work hard to maintain the standard of service you've come to expect from us.
Once again, thank you for choosing Metro Fibre. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!
Kind Regards
Marilize
MetroFibre Complaints
Thank you so much for taking the time to leave us such a glowing review! We truly appreciate your kind words and are delighted to hear about your positive experience with Metro Fibre.
It brings us great joy to know that our team was able to assist you effectively throughout the entire process, from ordering to installation, and even after. We pride ourselves on providing excellent customer service, and we're thrilled to hear that our efforts have made a difference for you. Rest assured, we will pass along your compliments to the team, including the unsung hero you mentioned, who played a crucial role in ensuring your satisfaction.
We're also delighted to hear that you're enjoying a smooth and reliable internet connection. Ensuring high-quality service and consistent speeds is always our top priority, and we're pleased to know that you're experiencing just that.
Your recommendation means the world to us, and we're grateful for your trust and support. We'll continue to work hard to maintain the standard of service you've come to expect from us.
Once again, thank you for choosing Metro Fibre. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!
Kind Regards
Marilize
MetroFibre Complaints
MetroFibre Networx's reply05 Mar 2024, 07:57
Official
Dear Tom
Thank you so much for taking the time to leave us such a glowing review! We truly appreciate your kind words and are delighted to hear about your positive experience with Metro Fibre.
It brings us great joy to know that our team was able to assist you effectively throughout the entire process, from ordering to installation, and even after. We pride ourselves on providing excellent customer service, and we're thrilled to hear that our efforts have made a difference for you. Rest assured, we will pass along your compliments to the team, including the unsung hero you mentioned, who played a crucial role in ensuring your satisfaction.
We're also delighted to hear that you're enjoying a smooth and reliable internet connection. Ensuring high-quality service and consistent speeds is always our top priority, and we're pleased to know that you're experiencing just that.
Your recommendation means the world to us, and we're grateful for your trust and support. We'll continue to work hard to maintain the standard of service you've come to expect from us.
Once again, thank you for choosing Metro Fibre. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!
Kind Regards
Marilize
MetroFibre Complaints
Thank you so much for taking the time to leave us such a glowing review! We truly appreciate your kind words and are delighted to hear about your positive experience with Metro Fibre.
It brings us great joy to know that our team was able to assist you effectively throughout the entire process, from ordering to installation, and even after. We pride ourselves on providing excellent customer service, and we're thrilled to hear that our efforts have made a difference for you. Rest assured, we will pass along your compliments to the team, including the unsung hero you mentioned, who played a crucial role in ensuring your satisfaction.
We're also delighted to hear that you're enjoying a smooth and reliable internet connection. Ensuring high-quality service and consistent speeds is always our top priority, and we're pleased to know that you're experiencing just that.
Your recommendation means the world to us, and we're grateful for your trust and support. We'll continue to work hard to maintain the standard of service you've come to expect from us.
Once again, thank you for choosing Metro Fibre. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!
Kind Regards
Marilize
MetroFibre Complaints