TM
Thembekile M
1 reviews | Active since Nov 2020
08 May 2025, 21:05
Metro Fibre please fix my Network, It keeps getting Unstable after 15h00
I believe I have an unstable network, I tried fixing it with Cell-C but there is still buffering internet after 15h00. I really don't know what to do. It seems Network is OK from Morning until 15h00 where it gets worse as it keeps cutting off. It was ok for only two days and not its as if its back to square one.
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MetroFibre Networx's replyOfficial
08 May 2025, 21:26Dear Thembekile,
Thank you for bringing this to our attention.
We can confirm that ticket 722706 is currently in progress to address the network stability issues you’ve reported. Our technical team is actively investigating the cause of the intermittent connectivity and will provide feedback as soon as updates become available. We appreciate your patience as we work to resolve this matter as quickly as possible.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for bringing this to our attention.
We can confirm that ticket 722706 is currently in progress to address the network stability issues you’ve reported. Our technical team is actively investigating the cause of the intermittent connectivity and will provide feedback as soon as updates become available. We appreciate your patience as we work to resolve this matter as quickly as possible.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply08 May 2025, 21:26
Official
Dear Thembekile,
Thank you for bringing this to our attention.
We can confirm that ticket 722706 is currently in progress to address the network stability issues you’ve reported. Our technical team is actively investigating the cause of the intermittent connectivity and will provide feedback as soon as updates become available. We appreciate your patience as we work to resolve this matter as quickly as possible.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for bringing this to our attention.
We can confirm that ticket 722706 is currently in progress to address the network stability issues you’ve reported. Our technical team is actively investigating the cause of the intermittent connectivity and will provide feedback as soon as updates become available. We appreciate your patience as we work to resolve this matter as quickly as possible.
Best regards,
Marilize
MetroFibre Complaints & Escalations