METRO FIBRE - Pathetic Service!

I contacted the call centre on Friday 4/1/2019 to reconect my service, paid my reconnection fee etc. Emails flying back and forth and yet no response as to what is happening. Finally got told its a technical error and a technician would have to come out 3 - 4 days. I phoned yesterday to enquire about a time line, was sent from pilar to post, cut off twice and finally got told by a technical consulant he will call me back to confirm a time for the technician to come out. STILL NO CALL, STILL NO TIME LINE. Their service is absolutely SHOCKING!!!!

I have just gone through some of the complaints on facebook and hellopeter.com and I'm shocked to see that it's actually a trend of theirs.

They have/are installed all over the north, however they cannot seem to service customers after installation.