Metro Fibre Pathetic service

I have a issue with my internet connection. Called Metro Fibre. I ve been told it's a possible technical issue. I called through a day after to find out when the technicians will come through to me. I ve been told it a technician will only come within 3 to 4 working day. No one informed me of this and I must now wait over the weekend for someone to fix my issue. For people who run businesses and need internet connection pls don't go with Metro Fibre. Pathetic Sevice