JJ
Julia J
1 reviews | Active since Sept 2025
01 Sept 2025, 21:09
Metro Fibre Network...
Metro Fibre Network works perfectly, although I once had a little problem of loading a voucher then went to the container (branch) whereby I was helped by Tracey a humble and patient lady who treat customers well Riverside square
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MetroFibre Networx's replyOfficial
01 Sept 2025, 21:13Dear Julia
Thank you for sharing your experience with MetroFibre.
We're pleased to hear that your network is working well and that Tracey at our Riverside Square branch was able to assist you. It's always encouraging to know when our team members go the extra mile with kindness and professionalism. We'll be sure to pass your kind words along to her.
Your feedback is truly appreciated and motivates us to continue delivering excellent service.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply01 Sept 2025, 21:13
Official
Dear Julia
Thank you for sharing your experience with MetroFibre.
We're pleased to hear that your network is working well and that Tracey at our Riverside Square branch was able to assist you. It's always encouraging to know when our team members go the extra mile with kindness and professionalism. We'll be sure to pass your kind words along to her.
Your feedback is truly appreciated and motivates us to continue delivering excellent service.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations