1 reviews | Active since Feb 2023
METRO FIBRE IS THE WORST COMPANY EVER
1 star is too generous I wish there was a -0 star. HORRIBLE SERVICE PROVIDER and HORRIBLE customer service. I have had internet problems since before the 17th of February and on the 19th of Feb my internet completely stopped working. They sent their technicians THREE times and each time I was told it would be fine. Today is Sunday I have been without internet since last Sunday ! When I call them they don’t pick up their calls, I called my service provider CLEARACCESS and they said MetroFibre has failed to re provision again and they’ll have to come on site for the FOURTH time, the guy I spoke to even said “ I’m not sure what they’ve been doing the past 3 times they’ve came”. I cannot work and I cannot watch TV . I am beyond upset and I will seriously be suing because this is my time and money being wasted . I am so disgusted, absolutely no sense of urgency, I don’t understand how this company is still standing !
Thank you for rating our services and bringing the issue to our attention.
Please note that the issue will be investigated, and an agent will be in contact to provide feedback.
Kind Regards,
Ayanda
MetroFibre
Thank you for rating our services and bringing the issue to our attention.
Please note that the issue will be investigated, and an agent will be in contact to provide feedback.
Kind Regards,
Ayanda
MetroFibre
