Metro fibre is the worst

I am extremely disappointed in the service I've received from Metro fibre . I signed up for fibre on 4/08/2022 . Router was installed on 5/08/2022 and i was told that it take 24 hours hours to activate . Its been 5 days since and nothing has been done, I've made countless call to their call center and no one seems to know what they doing , I was told someone will come on Wednesday to fix my issue . Its Friday today and still nothing . I called again today and was told maintenance team will call me back shortly and that was 8:30 its 12 now and still nothing . Honestly this company is useless.